The time I need to prepare an order for shipping varies. For details, see individual items or please contact us with any questions.
Estimated shipping times
Canada: 3-5 business days
North America: 1-3 business days
We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose and of course, weather and/or other events out of our control.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
We accept all major credit cards, PayPal & AJA Naturals Gift Cards.
U.S. Postal Money Orders will also be accepted, but must first be discussed with customer service. If you'd like to pay via postal money order, please contact us.
Returns & exchanges
We gladly accept cancellations. Request a cancellation via e-mail within: 24 hours of purchase.
Due to the nature of our products, we do not accept returns or exchanges. We believe in our products & trust that you'll be satisfied with your AJA Naturals experience. Please contact us if you have any problems with your order and we will work together to ensure you are satisfied.